How to Contact Chase Bank Customer Service

How to Contact Chase Bank Customer Service Chase Customer Service Forbes ranks Chase Bank sixth in size.

Chase is a global financial giant. They’ve had customer service problems including fake Chase accounts.

Finding the proper customer service professional may seem difficult, but it’s not. The following contact information should help you reach customer assistance.

Online banking and customer service save time and hassle. Chase’s customer service page is a good starting place.

Personal checking and savings

Open an account online or sign in to speak with customer care. To contact Chase, call 1-877-260-2178 or 1-877-242-7372. Dial 1-713-262-3300 from abroad.

Call 1-877-CHASEPC for online and mobile banking help (1-877-242-7372). 1-713-262-3300 from outside the U.S.

TDD/TTY is 1-800-242-7383. Contact 1-800-935-9935 if your card is taken.

This tool helps you locate one of over 5,000 branches. This form lets you request a local representative meeting.

To reach Chase via mail, send correspondence to

National Bank By Mail
P.O. Box 6185
Westerville, OH 43086

For overnight or certified mail, address correspondence to

National Bank By Mail
Mail Code OH1-0333
340 S. Cleveland Ave.
Building 370
Westerville, OH 43081
United States

Business Services

Chase provides commercial services. Online customer service is simplest. If you require customer service, use the following numbers.

Chase merchant services offers a variety of payment-acceptance services. Visit the support page for details. Call 1-800-242-7338 if you’re experiencing payment processing issues. Dial 1-713-262-3300 from overseas.

Merchant.Help@chase.com offers technical support.

This page has business checking account details.

This page includes information about Chase’s business loans and other services.

Chase gives business clients many phone support lines.

Existing accounts—1-800-242-7338

Online Banking Technical Support—1-877-242-7372

Business Platinum Line—1-877-425-8100

Cash Management—1-800-606-7615

Merchant Services—1-888-886-8869

ACH Support—1-800-677-7477

Chase Business Customer Claims—1-866-564-2262

Debit Card Fraud Prevention—1-800-978-8664

Investments

Chase Investment Services customer support is available online or by phone. Chase provides a learning website to help you invest properly.

Credit Cards

Chase has credit cards for every consumer. Visit the credit card information centre to compare cards or apply for one.

Call 1-800-432-3117 for credit card customer assistance. Call 1-302-594-8200 internationally. Chase takes relay calls. Deaf or speech-impaired? Call 711.

1-888-269-8690 is commercial credit card customer service. Call 1-480-350-7099 for international business cards.

Mail a cheque or money order with your account number. Cardmember Services, Box 6294, Carol Stream, IL 60197-6294.

Card Services, PO Box 15298, Wilmington, DE 19850.

Chase Military Services may be reached at 1-877-469-0110 or SCRA Request, P.O. Box 183240, Columbus, OH 43218-3240.

Card Services, Credit Bureau Dispute Processing, P.O. Box 15369, Wilmington, DE 19850-5369.

There are legal options for Chase account or customer service difficulties. Chase complains.

Your user agreement may restrict you from joining current Chase litigation, but you may sue in small claims court or through FairShake arbitration.

We challenge Chase Bank when customer support doesn’t help.